Frequently Asked Questions

Marion AI is an AI receptionist that answers your phone calls, Facebook messages, and website chat 24/7. It books appointments, captures leads, and pushes every inquiry to your phone instantly. It works like a smart, tireless receptionist that knows your business inside and out.

About 15 minutes. We hop on a call, you tell us your hours, services, and how you like things booked. We handle the rest. Most businesses are live within 24-48 hours.

None. If you can answer a phone call and tell us about your business, that's all we need. We handle every technical detail — connecting your Facebook Page, setting up your chat widget, and routing your phone line.

Plans start at $197/month for the AI Receptionist (Facebook + website chat). The AI Phone Agent plan at $397/month adds voice call answering. The Growth System at $697/month adds local ad management.

All plans include a one-time setup fee and have no contracts.

No. Every plan is month-to-month with a 30-day out clause. If it's not working for you, cancel anytime — no penalties, no hard feelings.

Yes. Our live demo lets you talk to the AI right in your browser — no signup, no credit card. You can also call or text us at (740) 223-5530 to hear how it works with a real setup call.

Yes, on the Phone Agent and Growth plans. The AI answers your business line with a natural-sounding voice, has real conversations with callers, books appointments, takes messages, and routes emergencies to you. It's not a phone tree — it's an actual conversational agent.

Absolutely. Most businesses use Marion AI for after-hours, overflow, and lunch breaks. When you're available, you take the calls. When you're not, the AI handles it seamlessly. Your customers never notice the handoff.

The AI is transparent when asked directly — it will say it's an AI assistant. But the conversations are natural enough that most people focus on getting their question answered rather than who's answering it. On the phone, callers often don't realize it's AI at all.

Any local business that misses calls or messages: HVAC, plumbing, auto repair, salons, restaurants, law offices, real estate, medical offices, home services — if customers contact you to book or inquire, Marion AI can handle it.

Yes. We run our own servers and AI models — your data doesn't pass through five third-party middlemen. All connections use HTTPS encryption. Customer data belongs to you and is never used for our own marketing. See our Privacy Policy for full details.

AI isn't perfect, but it's trained on your specific business info and gets better over time. Critical situations (emergencies, sensitive issues) are routed to you directly. You see every conversation, so you can flag anything that needs a tweak — and we fix it same-day.