Terms of Service

Last updated: September 9, 2026

1. Agreement

By accessing or using Marion AI's website and services ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. Marion AI is operated by Brandon Davis in Marion, Ohio.

2. Service Description

Marion AI provides AI-powered receptionist, phone agent, and lead-capture services for local businesses. The Service includes automated answering of calls, Facebook messages, and website chat; appointment booking; and lead notifications. Features vary by subscription tier.

3. Subscriptions and Billing

4. Your Responsibilities

5. AI Limitations

Marion AI uses artificial intelligence to handle customer interactions. While we strive for accuracy, AI systems can occasionally misunderstand or provide imperfect responses. We do not guarantee that every interaction will be handled flawlessly. Critical or emergency situations should always have a human fallback, which our system supports via call routing.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Customer interaction data processed through our AI belongs to you. We act as a data processor on your behalf and do not use your customer data for our own marketing.

7. Intellectual Property

All technology, software, design, and content on this website are owned by Marion AI. You may not copy, modify, distribute, or reverse-engineer any part of our Service without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Marion AI's total liability for any claim arising from the Service is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost revenue from missed calls or messages during any service interruption.

9. Service Availability

We target 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance. We are not liable for downtime caused by third-party providers (phone carriers, cloud infrastructure, etc.).

10. Termination

Either party may terminate the subscription with 30 days' notice. We may suspend or terminate your account immediately if you violate these Terms. Upon termination, we will provide your data upon request and delete it within 30 days.

11. Governing Law

These Terms are governed by the laws of the State of Ohio. Any disputes will be resolved in the courts of Marion County, Ohio.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email to active subscribers. Continued use after changes constitutes acceptance.

13. Contact

Questions about these Terms? Reach us at: